FAQ

Where is the Gallery located?
Exclusive Hot Glass Gallery is located at 64 Neeld Street, Wyalong, 2671, on the Mid Western Highway. The gallery is 150 kms from Wagga Wagga, 158km’s from Griffith, 271km’s from Canberra, 490km’s from Sydney & 600 km’s from Melbourne.

What are the opening hours of the Gallery?
The Gallery is open every day except Wednesdays between 9am and 5-30pm. The Gallery can open outside these hours by arrangement. (From time to time opening hours may vary. Please phone to confirm)

How do I know that my order will arrive safely and not broken?
I take great pride in my work and I certainly ensure that every order is packaged extremely well. Fused glass is very strong and I have never chipped, broken or damaged a piece yet. I will guarantee safe delivery of every order.

Who makes all the glassware?
I do, all glassware in the gallery is 100% made by me, Elaine Marshall.

How can I pay for my online orders?

Orders placed online have the following payment options –
1. Paypal
2. Eftpos – please complete order and telephone me for eftpos transaction.
3. Cheque (please allow 7 days for cheque clearance)
4. Money order.

How will orders be delivered?
Orders will be posted via Australia Post. Jewellery orders will be posted regular post unless customer requests registered mail. All other glassware will be posted registered mail, which includes insurance. A signature is required on delivery. Registered mail also has a unique identification number whereby parcels are able to be traced if necessary.

Do you sell your glassware to wholesale customers?
Yes, please contact me for wholesale prices and information.